Our Principles

There is power in a digital experience that delights and resonates.
Vibrating Sound Wave
Vibrating Sound Wave
We combine intuition and expertise to craft designs that flow from the imagination.

High vs Low Execution

Design built on bedrock vs sand
Most design work done today is built upon shifting sand.
No Creativity
Rudderless Design
Too Process Driven
Watered-Down
Pointless Iteration
Widespread Frustration
Leaves your company's user experience a sitting duck for disruption.

Design departments today are geared towards low-execution work structured for designers and managers of various knowledge and skills, and heavily dependent on templatized design systems.

This strategy is ineffective and results in commoditized, lower quality design work.
Diagram of examples of tangible goods (cars, computers, sneakers, etc.)

Unlike tangible goods like shoes, cars, computers, etc., digital files and assets do not possess any inherent or implicit value.

It is the quality and effectiveness of the design itself that determines any or all of its value.

Assembly line diagram of a car factory

The assembly-line process has changed the course of history, but it doesn’t work in user experience design.

Our design work can weather the storms and stand the test of time.

Unique, decisive, and creative designs.
Bespoke experience that fits like a glove.
Avoid unnecessary defects and blockers.
Represents your brand like it should.

Meticulously crafted designs by master practitioners are experiences built on a bedrock foundation that can be evolved over time.

Image of rockbed.

The philosophy of continuous improvement pioneered by Toyota is infused through every phase of our design process.

Image of climber approaching mountain.
Every design is a culmination of decisions. It’s a journey we summit every time.
An experience unique to your organization is a unbeatable competitive advantage that others may try to imitate, but never replicate.

Design Process

Philosophy of continuous progression
Image of climber approaching mountain.

Cube Kaizen

We are perfectionists who are meticulous about our work, obsess over every detail, scrutinize every pixel, and we ship at deadline.

Intake

Intake project requirements, user research, data analytics, user feedback, client objectives, project structure.

Analyze

Analyze materials from intake, discern user needs, client goals, project objectives. and align them all together.

Distill

Distill all aspects of project down to its core, fundamental elements, objectives, needs, and priorities.

Formulate

Formulate a vision, overall direction to reach, and precise schedule and game plan to get there.

Deep Work

Deep work, done with focused relentlessness to improve the design continuously up to deadline and delivery.

Finalize

Finalize deliverables into ready state with stakeholder approval, prep files and notations for development.

Deliver

Deliver all finalized deliverables to client partner, prepare for support and next initiatives.

Realize

Realize designs and ensure a sublime, silky-smooth user experience is brought into pixel-perfect fruition.

Approach

All work is filtered through Dieter Ram’s 10 Principles of Good Design
Portrait of designer Dieter Rams. Portrait of designer Dieter Rams.

Good design is innovative

Good design makes a product useful

Good design is aesthetic

Good design makes a product understandable

Good design is unobtrusive

Good design is honest

Good design is long-lasting

Good design is thorough to the last detail

Good design is environmentally friendly

Good design is as little design as possible

Perspective

Our definition and understanding of empathy
We always aim to design experiences that we want to use ourselves, and would proudly recommend to our family and friends.

A Better Way

Take the first step into a new reality
Image of a futuristic traveler. Image of a futuristic traveler.

Correspondence

If you'd like to chat with us
Due to our intensive design process, we work with a maximum of two client partners concurrently.

contact@masamunedesign.com
We usually respond within the hour

(571) 758 7212
M-F / 10a-6p EST